Superior Direct Connect
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When you enroll in more than one dental plan, the coordination of benefits (COB) process helps you receive the maximum benefits available. Here are a few key things to understand to make the most of your dual coverage.
Read MoreThe city of Centerville presented their "City Beautiful" award to SDC at their September council meeting.
Read MoreDo you take great care of your teeth but still get cavities? Genetics may be to blame.
Read MoreFor the fourth year in a row, SDC has been recognized as a Best Workplace in Ohio by Ohio Business Magazine.
Read MoreSDC and parent company Medical Mutual have found success in several ways by working together.
Read MoreNo matter what type of athletic activity you are doing, be sure your equipment includes this universal item to protect your smile.
Read MoreIf you brush your teeth right after breakfast or other meals, you could be doing more harm than good. Here's why.
Read MoreIf you are an employer, it's important to offer your employees dental benefits that will keep them smiling. Here are five things to look for in a dental plan for your company.
Read MoreIf you have your mother's beautiful smile, you may have also inherited her dental conditions. Here are a few to be aware of.
Read MoreUnderstanding the deductible can help you make the most of your dental benefits.
Read MoreScheduled maintenance is currently being performed to Superior Direct Connect and the SDC Mobile App. During this time, you may experience delays in functionality. We apologize for any inconvenience. For immediate assistance during business hours (Monday-Friday, 7:30am – 5:00pm), please call (800) 762-3159.
Scheduled maintenance is currently being performed to Superior Direct Connect and the SDC Mobile App. During this time, you may experience delays in functionality. We apologize for any inconvenience. For immediate assistance during business hours (Monday-Friday, 7:30am – 5:00pm), please call (800) 762-3159.
In 2009, the National Health Care Anti-Fraud Association (NHCAA) estimated that 3-10% of the nation's annual benefits paid for health care were paid for fraudulent or abusive submissions. Estimations by fraud analysts indicate that there is a greater percentage of fraud in dentistry than there is in medicine. Because insurance fraud significantly impacts the cost of dental benefits, you can play a key role in identifying and reporting suspicious activity.
The NHCAA reports that the most common fraudulent acts include:
The close monitoring of processed claims via Superior Dental Care's (SDC's) secure web access (Superior Direct Connect: www.superiordental.com/directConnect.htm) is one easy way to monitor submitted and received claims. If you are aware of any false information submitted to SDC, please contact our Dentist and Member Services Team at 937.438.0283 or 800.762.3159 to report the activity. If preferred, a written complaint may be mailed to: Superior Dental Care Alliance Inc., Special Investigating Unit, 6683 Centerville Business Parkway, Centerville, OH 45459.
SDC's Special Investigating Unit handles all reports of suspected fraud expeditiously and with confidentiality. Reports are accepted anonymously; but, every report initiates an investigation. SDC takes necessary actions to report confirmed fraudulent activities to appropriate state agencies and to recover monies paid in association with misrepresented services.
ORAL HEALTH and RESOURCES (Members)
HUMAN RESOURCE ASSOCIATIONS (Employers)
INSURANCE ASSOCIATIONS (Brokers)
DENTAL ASSOCIATIONS (Dentists)
